Last updated: August 24, 2026
Our 60-Day Money-Back Guarantee
We stand behind the quality of Lungora. If you are not fully satisfied with your purchase, you may request a refund within 60 days of your original purchase date, subject to the terms below.
How to Request a Return
To start a return or refund request, please contact our customer support team at support@getlungora.com or call +1 323-417-0278. Include your order number and the email address used at checkout so we can locate your order quickly.
Eligibility
- Refund requests must be made within 60 days of the original purchase date.
- Both opened and unopened bottles are eligible under our satisfaction guarantee.
- Only one refund is permitted per household or customer.
- Shipping and handling fees, where applicable, are non-refundable.
Processing Your Refund
Once your return request is confirmed, our support team will provide instructions on how to proceed. Approved refunds are typically processed within 5-10 business days and issued to the original payment method used at checkout.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and, where possible, a photo of the item received. We will arrange a replacement or refund at no additional cost to you.
Questions?
Our customer support team is here to help. Reach out through our Contact page or email support@getlungora.com.